FAQ
How do I download my digital product?
After completing your purchase, you will receive a PDF file via email. Inside the PDF, you'll find a link to your purchased product. Simply click the link to access and download your template, file, or resource.
In what format will the product be delivered?
Our digital products are delivered in PDF format, ensuring easy access on any device.
Do I need special software to use your products?
No, you don’t need any special software to use our products. Our digital products are designed to be easy to access and use on most devices. Just make sure you have a PDF reader for any documents, and you will be good to go!
Can I get a refund for my digital product?
Due to the nature of digital products, all sales are final and non-refundable. However, if you experience any technical issues or accidentally purchase the same product twice, please contact us within 7 days of purchase for a possible refund or exchange.
I haven't received my order
If you’ve completed your purchase but haven’t received an email, please check your spam or junk folder. If you still can’t find it, contact us at lunardigital.info@gmail.com with your order details or send us a message via our contact form, and we’ll assist you in getting your product.